Edisto Electric Cooperative, Inc., Your Touchstone Energy Cooperative®, is a member-owned rural electric cooperative headquartered in Bamberg, South Carolina.
Probably. You need to have a credit-card account. In addition, you’ll need a pay-online password issued by the Co-op. If you did not find your password on your power bill, please call the Co-op office—we’ll give you one.
To login to your account the first time, follow this procedure:
Please call or email customer service.
Edisto Electric uses the industry standard Secure Sockets Layer (SSL) protocol to guard your payment information. Basically, when you enter the pay-online area of our website, our server starts an SSL session by sending your browser its public key. The browser in turn sends a secret key, which it generates at random, to the server, establishing an exchange that guards the security of the data.
Yes. If you try to use our pay-online system and cannot, please contact customer service. To be on the safe side, we suggest you leave yourself time to pay your bill as you usually would when you first try our pay-online service.
Generally, we credit your payment to your account immediately.
Yes. You will receive your bill every month so that you can see how much energy you used and what payment is due.
Each time you long onto our pay-online page, we ask you whether you’d like to charge your current bill to the credit-card number we have on file for you. If you’d like to use a different card, just fill in the new card type, account number, expiration date, and any other new information.
You can use a new payment method whenever you’d like. There is no need to delete your profile—only you can access it. If you wish to delete your profile, however, just follow the directions on the profile page.
Please call customer service at 1-800-433-3292.
Edisto Electric Cooperative, Inc., Your Touchstone Energy Cooperative®, is a member-owned rural electric cooperative headquartered in Bamberg, South Carolina.